Terms & Conditions

The G20 Cultural Heritage Entrepreneurs Alliance (“G20 CHEA”, “we”, “us”) is registered in Canada, with its registered office in Ontario. Full registration details are published on our imprint page. You can reach us at admin@g20chea.com.

Membership is annual and runs for twelve months from the date of payment. Membership fees are set using a Purchasing Power Parity (PPP) methodology so that members in different economies pay an equivalent burden in their own country. Fees are listed at checkout in the local equivalent and charged in EUR or your card currency by Stripe.

Membership is personal and non-transferable. We may revoke membership for serious breaches of these terms, including fraudulent payment, harassment of other members, or misrepresentation of your identity or affiliations. Where we do, you remain entitled to the cancellation rights set out in our refund policy.

Payments are processed by Stripe. We never see or store full card details. By submitting a payment, you authorise the charge and confirm that the payment method is yours or you have permission to use it.

VAT and other applicable taxes are calculated at checkout where required by law. Receipts are issued automatically by Stripe; for a formal invoice with organisational details, email the Secretariat after payment.

EU consumers have the right to withdraw from a distance contract within fourteen days. Our full cancellation procedure, refund timelines, and the specific exceptions for digital content and events that have already begun are set out in our refund policy.

The Alliance is a professional community. By using the platform you agree not to:

• misrepresent your identity, affiliations, or qualifications;
• upload, post, or share content that is unlawful, defamatory, discriminatory, or that infringes intellectual-property or privacy rights;
• harass, intimidate, or impersonate other members or staff;
• attempt to access parts of the platform you are not authorised to use, or interfere with its security or availability;
• scrape, copy, or redistribute member content, communiqués, or research without written permission.

We may, at our discretion and without prior notice, remove or decline to publish any content, withhold or withdraw access to any feature, and suspend or terminate the account of any member who breaches these terms, applicable law, or our published guidelines, or where we reasonably consider it necessary to protect the Alliance, its members, or third parties.

You retain ownership of content you submit (profile, bio, uploads, articles). You grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, and display that content for the purposes of operating the Alliance and its public-facing website. You can revoke this licence by deleting the content or your account, subject to records we are legally required to retain.

The website, brand, communiqués, position papers, and research are protected by copyright and other intellectual-property laws. You may quote short excerpts with attribution; broader reuse requires our written permission.

We aim to keep the platform available and accurate, but we provide it “as is”. We do not guarantee uninterrupted access, fitness for a particular purpose, or that content is free from errors. Nothing in these terms limits any rights you have under mandatory consumer-protection law.

The platform lets members connect, message one another, and post and respond to opportunities (including through the Opportunity Board). These features are a means of introduction only.

• Content posted by members is created by those members, not by us. Any check we carry out before publication is a light suitability and policy check only; it is not a verification of any member, organisation, or claim, we are under no obligation to monitor member content or dealings, and publication is not an endorsement, recommendation, or guarantee by us.
• We are not a party to, and accept no responsibility or liability for, any communication, introduction, agreement, transaction, or other dealing between members, or for the conduct, solvency, or performance of any member. You deal with other members entirely at your own risk and are responsible for your own due diligence.
• Nothing on the platform is financial, investment, legal, tax, or professional advice. Posts seeking investment are for introductions only and are not an offer or solicitation to buy or sell any security or financial instrument.
• Your use of these features is also subject to any guidelines we publish for them (including the Opportunity Board guidelines), which form part of these terms by reference.

To the extent permitted by applicable law, our total liability for any claim relating to your membership or use of the platform is limited to the membership fee paid in the twelve months before the claim arose. We are not liable for indirect or consequential loss, for loss of profit, business, goodwill, or data, or for any loss or damage arising from your dealings with other members. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including under mandatory consumer-protection law.

To the extent permitted by applicable law, you agree to indemnify G20 CHEA, its officers, staff, and representatives against third-party claims, and reasonable costs (including legal fees), to the extent they arise from content you submit, your breach of these terms or of applicable law, or your wrongful acts or omissions in your dealings with other members. We will tell you about any such claim and will not settle it without your consent (which you will not unreasonably withhold). This clause does not apply to the extent a claim results from our own negligence or wilful misconduct, does not apply to any liability that cannot be limited by law, and does not affect the mandatory rights of consumers.

We may update these terms from time to time. Material changes will be communicated to members by email and reflected by an updated “last updated” date above. Continued use of the platform after changes take effect constitutes acceptance.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Disputes that cannot be resolved by mutual agreement may be brought before the courts of Ontario. Consumers retain the right to bring proceedings in their country or province of residence under any mandatory consumer-protection rules that apply to them (including, for EEA and UK consumers, mandatory rules of EU and national consumer law).